Welcome to the heart of the Texas Forest Country — Lufkin — one of the most beautiful, cultural and historically rich regions of Texas! Our city’s warm, friendly people and genuine hospitability are only second to the fun, exciting adventures you will find here.
Sharing all Lufkin has to offer with our visitors is fun and exciting! That's why the Lufkin Convention & Visitors Bureau offers destination training to visitors and members of our community. This Destination Training Program will enable you to spread the word on Lufkin’s great attractions and culture. Attendees will learn Lufkin’s unique selling points and learn the importance of top-notch service. Our trolley tour is designed to provide valuable training skills for your sales and front line personnel; the lifeline of any successful business is its quality client experience! We realize that the more you know, and the more resources you have on hand, the easier it is to provide excellent, quality service.
A graduation ceremony will finish the day of activities where graduates receive their essential Lufkin Training Manual packed with great information and valuable tools.
This FREE program is essential training for hospitality industry employees, visitors, retirees and anyone looking to learn more about Lufkin! Front desk, hotel staff, guest services, sales managers, museum and restaurant staff... the list goes on! Excellent customer service is a vital key to the lifeline of all successful businesses as well as the success of the tourism industry here in Lufkin.
This tour is great for visitors as well. We love when tour groups come to Lufkin and allow us to “step on” and show you Lufkin! Let us show you why “You’ll Love Lufkin!”
Call or email today and book a tour!
936-633-0349 or 800-409-5659